The awards highlight franchise companies with the highest employee satisfaction based on an independent survey of corporate franchise staff. Franchise Business Review (FBR), a market research firm that specializes in benchmarking satisfaction within the franchising sector, conducts surveys of corporate franchise staff, franchise supplier employees, and other professionals in the franchising industry across North America each year.
FBR recently compiled the industry-wide Franchising@WORK Employee Engagement & Compensation Benchmarking Study to help franchise companies understand how their culture and engagement compare to others in their field. Survey participants were asked 24 questions related to job satisfaction, engagement, skills and experience, management, brand leadership, and culture. Franchise companies that participated in Franchise Business Review’s employee engagement research were subsequently eligible for the Franchising@WORK Awards. The survey compiled data from nearly 5,500 franchise professionals to identify the finalists based on responses from their employees in eight key areas.
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