From Dropbox to SharePoint: Navigating Salesforce’s File Storage Shift

The Countdown Begins: Dropbox Sunsets Salesforce Integration

Salesforce users should prepare for a significant change in how they manage documents. Beginning October 14, 2025, Dropbox will officially end support for its Salesforce integration. This move aligns with Dropbox’s broader strategy to focus on core product enhancements, and it means Dropbox is sunsetting its Salesforce integration, making the app unavailable for future use.

While users will no longer be able to reinstall the app, existing files stored in Dropbox will remain safe and accessible, including those in the “Salesforce Documents” folder. For teams that still rely on Dropbox links within Salesforce, administrators can manually create custom fields to store shared links. To ease the transition, users will receive email notifications and in-app banners ahead of the cutoff date. Organizations that depend on Dropbox-Salesforce workflows should begin planning now to avoid any disruption.

SharePoint Steps In: A Seamless Salesforce Partner

Fortunately, Salesforce offers robust integration options with Microsoft SharePoint, making it a powerful alternative for document management and collaboration. The native Files Connect feature allows seamless connection to SharePoint Online, while embedded SharePoint components can be added directly to Salesforce record pages for easy access. Folder linking capabilities enable automatic association between SharePoint folders and Salesforce records, and SharePoint’s permission structure is respected within the Salesforce environment. This integration also provides a strategic advantage in storage optimization, allowing large files to be stored in SharePoint rather than consuming costly Salesforce storage.

Enhancing Collaboration with AppExchange Tools

For teams seeking enhanced functionality, AppExchange tools such as sFiles, Share Connect, 24Files, and 360 File Sync offer additional flexibility and control. These solutions extend SharePoint’s capabilities within Salesforce, enabling more intuitive document handling, better user experiences, and scalable collaboration across departments.

Power Automate: Your Migration and Automation Ally

To support the migration from Dropbox to SharePoint, Microsoft Power Automate provides a suite of tools to streamline the process and automate folder creation. Teams can build migration flows that scan Dropbox accounts, map user identities to destination paths, and securely transfer files, folders, and metadata to SharePoint or OneDrive.

Smart Automation for Structured File Management

Power Automate also enables ongoing automation by copying new files from Dropbox to designated SharePoint folders and triggering flows based on file creation or updates. Metadata such as dates or client names can be extracted from file names to dynamically create folders in SharePoint. Conditional logic can then be used to route files into the appropriate structured folders, reducing manual effort and maintaining organizational consistency.

Preparing Your Team for a Smooth Transition

To ensure a smooth transition, teams should begin by auditing their Dropbox usage within Salesforce and identifying critical workflows. Planning the migration with Microsoft Migration Manager or Power Automate will help ensure that content is transferred securely and efficiently. Setting up SharePoint integration using native connectors or AppExchange tools will provide continuity and enhance collaboration. Finally, automating folder creation and file routing will help preserve structure and minimize disruption, allowing teams to focus on what matters most.

Ready to Simplify Your Salesforce File Migration?

Our Digital and Cloud Services team is built to guide your team through every step of the Dropbox-to-SharePoint transition — seamlessly, securely, and strategically. From auditing existing workflows to automating file migration and folder creation, we help you preserve structure, reduce manual effort, and unlock the full potential of SharePoint integration.

Whether you need hands-on support with Power Automate flows, custom Salesforce configurations, or AppExchange tool selection, we’re here to ensure your migration is not just smooth — but transformative.