SuiteWorld 2025: NetSuite’s Leap into AI Is Built for Business Impact

SuiteWorld 2025 marked a pivotal moment in the evolution of enterprise artificial intelligence (AI). From energizing keynotes to strategic conversations with CEOs, VPs, and industry leaders, the message was clear: NetSuite has moved beyond AI ambition and into AI execution, with NetSuite Next leading the charge.

NetSuite Next

NetSuite Next is the next-generation, AI-first platform fundamentally transforming its capabilities by embedding AI across NetSuite’s platform. This isn’t AI for AI’s sake; this is AI designed to transform how small and midsize businesses (SMBs) operate. It introduces conversational intelligence, agentic workflows, and natural language search to make AI a seamless extension of everyday work.

This next-generation platform will be available in phases and promises real, measurable value, and enterprise-grade reliability without the complexity or cost typically associated with enterprise AI.

AI Connection Bundle: Smarter Decisions Instantly

The new AI Connection Bundle enables integration with leading platforms like Claude and ChatGPT and brings natural language querying directly into the NetSuite experience. Executives and team leaders are able to ask questions like, “What’s our top-selling product this quarter?” or “Compare revenue trends by business unit this year to date versus last, by region,” and receive instant answers, explore trends, and uncover insights without building reports or applying filters — dramatically reducing the time and effort required to make informed decisions.

Dashboards That Think Ahead: Ask Oracle

The Redwood UI redesign is far more than a visual refresh; it is a strategic shift that lays the groundwork for the next wave of AI innovation. Ask Oracle is embedded directly into the interface and enables users to generate dynamic dashboards, context-aware KPIs, and trend visualizations on demand. These future-state tools are designed to go beyond what is happening, helping users understand why, and guide them toward what to do next.

Ask Oracle also works across customizations and partner apps built on the SuiteCloud Platform, ensuring a unified experience and contextual intelligence across the suite.

Intelligent Alerts That Drive Action

NetSuite’s AI roadmap also introduces intelligent prompting and agentic capabilities that will proactively surface risks or opportunities. These alerts will suggest actions which can trigger workflows, transactions, or communications to reduce manual effort and accelerate response times across departments. This shift from static thresholds to dynamic action marks a major step toward autonomous business operations.

Streamlined Setup and Smarter Customization

From a technical standpoint, NetSuite is making significant advances in AI-driven configuration, scripting, and workflow development. Developers can now build AI-driven experiences using NetSuite’s generative AI API. Enhancements to the SuiteCloud Platform streamline configuration, scripting, and workflow development, accelerating implementation, lowering costs, and empowering teams to tailor the system without deep technical expertise.

Users can switch to NetSuite Next with the press of a button — no data migration or disruption to existing customizations required. Early deployments are already showing fast setup and measurable impact.

NetSuite’s AI Evolution: A Strategic Advantage in Action

For client users, the benefits of NetSuite’s AI evolution are already taking shape, with faster access to insights, smarter operations, and a more agile business environment. Whether in finance, operations, sales, or leadership, NetSuite’s AI evolution is designed to elevate individual roles while strengthening overall organizational performance.

As a leading NetSuite solution provider serving middle-market ERP clients, we see this as the most exciting and strategically relevant advancement in years. NetSuite’s AI transformation isn’t just a technical milestone; it is a clear business advantage, reshaping how teams work, make decisions, and grow.

If you are interested in exploring how these capabilities can support your goals, reach out to our NetSuite team for a tailored discussion. The future of ERP is here — and it is built to move your business forward.